This is a short report about the recent server downtime. At about 02:50am (PST /PDT) on September 3rd the server went down due to, what I suspect is a hardware issue. The server was brought back online at about 08:50am leading to 6hrs of downtime.
I’m in the process of contacting the upstream provider to determine the source of the issue.
Sorry for any inconvenience this downtime has caused.
This is just a friendly reminder to all VlexoFree members to make sure you’re making frequent backups of your website.
We do not keep automatic backups of any members’ accounts off the server so, to minimize the chances of your website or files being lost, please remember to frequently generate a full backup of your account then download that backup and store it on your computer (or anywhere else you would like that is not on this server).
To do this just follow these steps:
- Login to cPanel and go to the “Files” Box
- Click on the “Backup Wizard” image then click on “Backup”
- Do a “Full Backup”.
- Wait for the backup to complete
- Once the backup is done, download the backup to your computer.
Once you have downloaded the backup to your computer I would recommend you delete the backup file on your VlexoFree account to free up space on your account so you dont go over your space quota.